Introduction

Welcome to Arthas, a business-to-business (B2B) e-commerce platform. By accessing or using our platform, you agree to comply with these Terms of Service (“Terms”). If you do not agree, you may not use the platform.

Definitions

• Platform: The Arthas website and associated services.
• User: Any individual or entity that accesses or uses the platform.
• Vendor: A business entity that lists products or services for sale on the platform.
• Buyer: A business entity that purchases products or services through the platform.

Eligibility

Users must:

• Be a registered business entity.
• Provide accurate and complete information during registration.
• Maintain the confidentiality of their account credentials.

Account Registration and Use

• Users are responsible for all activity under their account.
• Users must notify Arthas immediately of unauthorized access or security breaches.

Platform Usage

Users agree to:

• Use the platform solely for legitimate B2B transactions.
• Not engage in activities that harm the platform or violate any laws.
• Abide by all guidelines and policies set forth by Arthas.

Vendor Obligations

Vendors must:

• Provide accurate and up-to-date product or service information.
• Fulfill orders in a timely and professional manner.
• Comply with all applicable laws and regulations.

Buyer Obligations

Buyers must:

• Ensure timely payment for purchases made on the platform.
• Provide accurate delivery and contact information.
• Resolve disputes with Vendors in good faith.

Fees and Payments

• Arthas may charge fees for its services, which will be clearly outlined.
• Payment terms are specified during each transaction.
• Late payments may incur additional fees or penalties.

Intellectual Property

• Arthas retains all rights to its platform, trademarks, and proprietary content.
• Users may not reproduce, modify, or distribute content from the platform without prior written consent.

Limitation of Liability

Arthas is not liable for:

• Disputes between Vendors and Buyers.
• Losses arising from unauthorized account use.
• Indirect, incidental, or consequential damages.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect user data. By using the platform, you agree to the terms of the Privacy Policy.

Termination

• Arthas reserves the right to suspend or terminate accounts for violations of these Terms.
• Users may terminate their account by providing written notice.

Amendments

Arthas may update these Terms from time to time. Users will be notified of significant changes and continued use of the platform constitutes acceptance of the updated Terms.

Governing Law and Dispute Resolution

• These Terms are governed by the laws of Malaysia.
• Disputes will be resolved through arbitration or in the courts of Malaysia.

Contact Information

For questions or concerns about these Terms, please contact us at info@arthas.com.

By using Arthas, you acknowledge that you have read, understood, and agreed to these Terms of Service.